Experience building cloud based infrastructure solutions in AWS with a strong governance model knowledge. Work with the development team to deploy and manage tools that support SDLC automation, configuration management, and release management. Respond to technical issues in a professional and timely manner. Troubleshoot incidents, identify root cause, fix, and document th

Assist with the month end close process accurately and timely in conjunction with corporate deadlines Prepare monthly journal entries and schedules such as prepaids, accruals, etc. Prepare general ledger account reconciliations Assist accounting manager/assistant controller in monthly analysis and reporting of consolidated financial statements Assist in reviewing client c

Answer Help Desk phones and provide Tier I II support to users on a variety of issues Responds to telephone calls, email and personnel requests for technical support Log and prioritize calls and provide reports as required on Service Level Agreements (SLAs) Documents, tracks, and monitors the problem to ensure a timely resolution Possess strong customer service and commun

Collecting and analyzing requirements Work closely with stakeholders to understand business needs and translate them into technical specifications. Modeling business processes Create process models that incorporate spatial data and technology. Spatial analysis Use GIS tools to analyze patterns, relationships, and trends. Infographics and visualizations Create maps, charts

Perform development, configuration activities and administration of the ServiceNow environment Implement, monitor and manage integrations between third party applications and ServiceNow Define technical solutions for architecture and design that are aligned with ServiceNow ITAM implementation best practices Maintain expert knowledge of the ServiceNow ITAM, ITOM & CMDB Pro